|
Apartment Ratings >
Reviews for Prudential Realty Co > Nice Apartment, Horrible Staff
Apartment Review for Prudential Realty Co - Pittsburgh, PA0 % Like This Apartment
Security:
Parking:
Appearance:
Management:
Maintenance:
Unit Condition:
Noise:
Overall:
Apartment Review
Nice Apartment, Horrible Staff
Review Date: 9/9/2008 Reviewer: Anonymous
I absolutely loved my apartment. It was quiet, decently maintained, safe, and I had no problems the first nine months I lived there, other than my disposal backing up the second day after I moved in (which was fixed immediately.) Then something happened with the furnace near the end of the spring which resulted in lethal amounts of carbon monoxide leaking into my apartment, and this necessitated the complete replacement of my furnace (twice, as the first one didn't work right.) In June, I was told that my lease would not be renewed, and I was to "quietly vacate the premises" as if I had done something wrong. The property manager (Frank) would not return my calls, and the office staff at the main building were downright rude when I questioned them about it (especially the leasing manager, Diana), since Frank didn't have the decency to call me back. One guy promised to get to the bottom of it and have my lease renewed if he didn't find "legitimate cause" for them asking me to leave, but was very cold and rude after he had made his "inquiries." Finally, I was told by an office executive that they could not give me a reason, as it opened them up to litigation (which led me to believe that there WAS no legitimate reason.) I received no complaints from my neighbors and other than the disposal and furnace, made zero maintenance requests. I have no idea why I was treated so badly; perhaps they would rather I have died in my apartment from the carbon monoxide than go to the trouble of having to replace the furnace. I was firm with my requests for a space heater while the furnace issues were going on, and in my instructions on how to leave my windows and doors so that my apartment was properly ventilated. But I don't believe I was ever inappropriate or rude to them, so I don't know how they could be justified in treating me so rudely, and then kicking me out of my apartment. I find it extremely shady that a property manager, who has never met me in person and only spoke to me a couple times on the phone, has the ultimate say on who renews and who doesn't, and that his word is taken at face value and never questioned. I am very upset by how I was treated and by having to move yet again from an apartment which I loved. The only person there who treated me with any kind of decency was the maintenance guy, Steve. Needless to say, Prudential will never make another dollar from me. Just be careful when you rent from them; if you are hoping to stay for longer than a year, don't make serious maintenance requests! |
||||||
| Home | Begin Apartment Search | Moving Services | Rental Tools | Apartment Search Tips | Apartments In Pittsburgh Suburbs | Home Loans | FAQ | Contact Us |