Apartment Review for Kelly Apartments East - Pittsburgh, PA

Coming from a tenant who not only paid each month's rent on time, but also early, this rental company is unprofessional and concerned mostly with making a maximum profit from students. First, anyone renting in this building should know that the heat is entirely electric. Since the building has little to no insulation, our heat bills have been $200+ per month for two bedrooms, and we have the internal thermostat set to 60 degrees Fahrenheit. Second, the rental company's response to maintenance problems has been nonexistent. I believe that either all of the tenants' water pipes are connected or that the valves on the faucets are very old, because we have very little control over the temperature of any of our water. After water from the shower scalded my hand while I was grabbing a bottle of shampoo, I called on 1/30/10 to see if the problem could be fixed. I was assured that someone would be over to look at it. No one came, or if anyone did come, I did not receive a response as to whether it could be fixed. I called again on 02/04/10 and spoke to Bob, who said that the maintenance man doesn't like to travel all the way to Oakland, but that he would have him look at it the next day. Again, no one came, or if anyone did come, I did not receive a response. I called again on 02/13/10 to alert them to a problem with a lack of hot water, which I had been checking on the hour every hour for four hours, and again, no one came, or if anyone did come, I did not receive a response. I have also tried including notes with the rent check to hopefully reach another person in the office more attuned to fixing these issues, but it has been to no avail. Third, we do not have blinds on our front window, where people can see in from the street. Fourth, our refrigerator does not have a handle and is missing a foot, so it rocks back and forth. Fifth, both the wood of our kitchen cabinets and bathroom cabinets has rotted so that the bottom of the cabinet is actually the floor. I would definitely not recommend this rental company to anyone.